The Rimrock Resort Hotel Banff

We received a room upgrade and a lovely gift of champagne, chocolate covered strawberries, a small chocolate cake for two and a bar of chocolate shaped like the Rocky Mountains. It was very special. We enjoyed a very relaxing spa/massage experience and enjoyed the close proximity of the hot springs.

Courtesy, respect & helpfulness all the hotel staff. Cleanliness of the whole hotel. The hotel location is good for quiet & relaxing ambiance be it for vacation, business or other events. The views of the rockies from the room is very spectacular & amazing be it sunrise & sunset times!!! Transportation is a vital part of the hotel services; Rimrock exceeded that expectation. RJ (Concierge) did a very excellent job in helping & answering all my queries. We booked the Lake Louise & Moraine tour from the hotel & Andreas our tour guide is very informative; really enjoyed it so much!!! Expectations were met with Rimrock hotel !!!!! Five stars!!!!! Highly Recommended!!!!! 👏

Beautiful period hotel set out of Banff town but minutes from the Banff gondola - brilliant as we could walk there without having to join the queues of waiting cars to park for the ride. The hotel was exceptional quality and all staff were very polite friendly and very efficient. The views from our room - Mountain View room - was amazing. Could have just sat in the armchairs by the large window to take in the fabulous scenery. Breakfast in the Primrose restaurant was great with so much choice, but as not included in the room charge, was an expensive daily addition - £40 uk pounds for two people. We ended up not having breakfast but waited until we were out and about and had brunch. Similarly, The Larkspur bar/restaurant off the main lobby was amazing, but club sandwich/ burger type choice only for evening meal. The Eden was their fine dining restaurant but so expensive, we didn’t use it. Great leisure facilities with swimming pool, gym and spa. All in all it was a great treat and would happily stay there again if we were to make a return visit in Banff to visit the Rockies.

Resort public areas were clean and kept well. The staff was extremely nice.

If you are traveling and plan to stay in Banff National Park, there are several "high end" Hotels / Resorts. The Rim Rock is one of them. It is near the Banff Gondola and Hot Springs and convenient to the Bus that runs every 20 minutes or so to the center of Banff. The Views are incredible and the amenities are super. Not the cheapest place, but one of the best. Highly recommended for that "special" trip ... great in Winter as well as Summer.